CALLWORK COMICS

CALLWORK COMICS
Callwork Comics by Hazel Manzano is the Philippines' Premier Call Center-Themed Comics! FREE DELIVERY NATIONWIDE! ORDER NOW!

Saturday, March 28, 2009

Teleperformance Takes Over Dell Pasay : Reactions

I compiled some of my Dell friends' reactions about the buy out. These selected comments are from Customer Care Senior Assistants, DOC Resolution Specialists, Trainers and Team Leaders:

- gosh! nde ko pa nakukuha backpay ko dun ah. baka nabenta na rin, hehe

- haha mag resign na kayo lahat!

- All the changes in 2008 they made like tiering, creating new accounts like Canada, Midmarket et cetera which were supposed to flourish Dell Philippines ended up with a Grand-Slam fiasco.

- kame we're not looking forward to anything special this year...no OT, no increase, no icp, no summer outing, no dell elite, nothing to motivate us to work our best...

- Ok naman kami so far. Alisin na ATG dito sa QC, lipat sa HYD. Fully SMB na lang kami. Sensya na. Can't comment on it . . . even unofficial.

- I was shocked to hear that the Dell Pasay Facilities had been sold to Tele Performance. No prior notice had been given. ( I can’t say – in hindsight – that it was totally unexpected since rumors had been abounding. ) Anyway the sale of Dell Pasay shows that we aren’t secure in our position. BPO’s can always opt to reduce Dell’s costs by taking over its final site – Quezon City. It seems totally logical what with the deepening recession, that Dell should try to further squeeze more money out of a sale to a BPO, but the effect on employees like me has been – to say the least – morale destroying . Suddenly it’s every man for himself in a cynical business world where the only real modifier is still money.

- like a sinking ship..grabe sobrang dinemote nla ung mga taga Dellpasay...outsourced na cla and nde na dell badged..hehehe tingin ko lng that move is not a good impression for Dell..kc parang ang lumalabas mas stable pa ang outsource kaysa sa dell mismo.. Anyway, magre2sign na dn ako d2 eh..sa Wednesday hehehehe

Disclaimer: These comments doesn't necessarily reflect my opinion or views. hehe.


0 comments. share it here, thanks!: