Call Center Dictionary

Absent - A phenomenon that occurs when you were not able to sleep during daytime.Salary - Force that motives you to go to work.Late - Happens when its raining and/or payday.13th month pay - The thing to wait for before resigning.ID - Something to confiscate when you are using your celphone and sleeping on the floor.Call - Makes you fall asleep faster than a sleeping pill.Clinic - Home of best actors & actresses.You may add more! he...

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Convergys' new sites in Cebu and Baguio

Convergys Philippines is expanding its operations through its new sites in Cebu and Baguio. Currently, CVG has more than 20,000 people across 13 facilities nationwide: eight in Metro Manila, three in Cebu City, one in Sta. Rosa, Laguna, and one in Bacolod City.Existing CVG sites in Cebu City are located in Banawa Hills, Asiatown IT Park i2 and i3 buildings. The 4th and new site will be in TGU Tower, still in Asiatown. CVG Baguio is set to open over 3,000 business process outsourcing seats in Camp John Hay. This was made possible by Ayala Land acquiring 12 hectares of Camp John Hay property and will develop it to become the city’s techno hub.It's cool to go back and visit our provinces. Now it can be more than a vacation destiny and offer employment opportunities for us Pinoy BPO workers....

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Call Center Phobia?

Phobia is defined in Wikipedia as an irrational, intense and persistent fear of certain situations, activities, things, animals, or people. Is there such a thing called "call center phobia"?I worked in a call center before that has a 10,000 pesos training bond. A training bond is an amount that you will have to pay to the company if you did not finish training or did not stay with the company fo at least 6 months. A wave mate went on AWOL during training, and was very afraid that he will hunted down by the company to ask him to pay or will not be able to work in another company again because of what he did. He was asking if NBI will reflect this if he will apply for an NBI clearance. He is now working in a giant retail company and still occasionally texts me about what if his current company...

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