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CALLWORK COMICS
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Monday, March 14, 2011

Retirement benefits for Pinoy BPO Workers urged

I have been in a few call centers for the past 5 years and I thought what if I stayed in just one company for that time span? I thought, what's the advantages or disadvantages, could have I stayed 5 continuous years?

I don't regret the fact that I joined multiple companies in the last 5 years as it enriched my learning and experience, which is irreplaceable.

Recently, a House Bill was created to mandate all BPOs in the Philippines to provide retirement benefits to emloyees who have served at least 5 years of continuous service and penalize the violators.

House Bill 04221 by Representative Gunigundo of Valenzuela is timely and appropriate. This will basically reward all the hard work of the Pinoy BPO workers and as they continue to do so, it would be beneficial to BPO companies because it will definitely cut attrition, once this becomes a law. Training new hires costs a lot for BPO companies.

One concern though is that some unscrupulous BPO companies may take the cost of the employees retirement pay from their employees' current benefits: freeze annual increases, remove allowances and adjusting night differential rates.

Nevertheless, I believe the Bill will be beneficial with specific safe guards from abuse in place. I strongly support this Bill and mabuhay to all Pinoy BPO workers!


1 comments. share it here, thanks!:

Anonymous said...

This is just a wishful thinking-waste-of-time idea. Of course this is beneficial to call center people like me but let's get real. DOLE can even give us protection! Unahin muna nila yun!

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