Cebu City wants to lead in KPO

The Cebu City Government reportedly will focus its call center training program on its 5,000 college scholars as it wants to improve and increase the pool of highly skilled workers with technical knowledge so Cebu can lead in the booming knowledge process outsourcing (KPO) sector.

KPO or Knowledge Process Outsourcing as the name suggest, is a knowledge-related outsourcing that need highly specialized skills. KPO services include: Investment research services, Business research services, Data Analytics, Market research services, Valuation and Fairness Opinions, Legal research services (also known as Legal Process Outsourcing), Patent research services and Business Operations Support, Analytics & Management.

KPO is yet another great opportunity for us Pinoy BPO workers to explore!