Advanced Contact Solutions is now an Alorica Company

Paxys Inc. has sold all of its interest in Advanced Contact Solutions Inc. to Alorica International Ltd., a wholly-owned subsidiary of Alorica Inc.

Paxys Inc. is a company incorporated in the Philippines and focuses on investments in the Business Process Outsourcing (BPO) industry and related sectors within the Asia Pacific region. Other remaining Paxys interests in the Philippines are ScopeWorks Asia Inc, Stellar Global Solutions Philippines Inc. and WNS Philippines Inc.

Alorica Inc. is Headquartered in Chino, California with nearly 20,000 employees housed in 34 global contact management centers. Alorica sites in the Philippines are in Eastwood, Ortigas, Makati.

ACS is a pioneer in the Pinoy BPO industry and I have lots of friends who have worked with the company has succeeded in their careers in the Pinoy BPO industry.

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Cebu City wants to lead in KPO

The Cebu City Government reportedly will focus its call center training program on its 5,000 college scholars as it wants to improve and increase the pool of highly skilled workers with technical knowledge so Cebu can lead in the booming knowledge process outsourcing (KPO) sector.

KPO or Knowledge Process Outsourcing as the name suggest, is a knowledge-related outsourcing that need highly specialized skills. KPO services include: Investment research services, Business research services, Data Analytics, Market research services, Valuation and Fairness Opinions, Legal research services (also known as Legal Process Outsourcing), Patent research services and Business Operations Support, Analytics & Management.

KPO is yet another great opportunity for us Pinoy BPO workers to explore!

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