4:00 PM
Alex
In an industry that uses and boasts of cutting edge technology, real-time processes and high performing workforce, salary discrepancies continues to haunt our hard working Pinoy BPO workers. It has been happening and it's a fact for many years now.
Back in 2006 when I was just starting out in the industry, I experienced my first holiday pay dispute. It was not credited for at least 3 months after I filed to correct the discrepancy.
After 4 years, now in 2010, I experienced yet the worst and the most ridiculous paycheck. Payroll issued me a 30.82 pesos check for one cut-off. I felt so humiliated and shocked. This payroll personnel who handed me the check just didn't know what it is all about and I just don't understand why this guy was just not sensitive enough to even apologize, the very least.
A check with right amount was released the day after. For me, this is just a reflection of what kind of culture the company have and this is a very serious matter that the company needs to address immediately.
I knows there's no perfect BPO company out there but as they say, mess up with anything, but not with our salaries. MAHIYA NAMAN KAYO.
