Dell Acquires Perot Systems

Dell is planning big on diversification, with its $3.9 billion acquisition of Perot Systems. Eyeing Perot System's IT services market. The acquisition will compliment Dell's core PC and server business and Michael Dell said 'this acquisition makes great sense' as he believes Dell and Perot Systems would be able to grow faster when combined.

In the Philippine BPO scene, Dell International Services Philippines sold its Pasay facility to Teleperformance last March but retained its Quezon City facility which currently employs approximately 1,000 jobs. Dell International Services Philippines caters to U.S. and just recently, U.K. Dell customers, providing voice, e-mail and chat support.

The Perot Systems Manila center was officially inaugurated on March 21, 2007 and currently employs approximately 600 jobs in its Makati facilty. Perot's BPO services includes: Revenue Cycle Services for Healthcare Providers, Life Insurance Services and Engineering Outsourcing Services.

I believe this is a big boost to Dell's BPO capabilities with the Perot Systems integration and will certainly translate to more BPO jobs in the Philippines and a lot more exciting opportunities for us, Pinoy BPO workers when the global economic recession exits.

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