8:36 PM
Alex
It's now the end of the line for former Dell MOA regular employees that were absorbed by Teleperformance last year as XPS support and Solution Station software support (formerly called Dell on Call) will cease operations by June 25th.
Agents affected will be on 'floating' status pending if other accounts are ready to train and admit them. I see this no pay scenario for the agents unnacceptable. Teleperformance acquired these Dell agents and retained their regular status because they are an asset to the company not a liability. These agents chose to stay and trusted Teleperformance to give them career stability. This company should pay these agents their compensation regardless and treat people like people and not as machines that is being set aside if they're not earning money from them.
Nevertheless, experiencing the evils of the industry will not dampen the spirits of the Pinoy BPO worker. Move on and forward!
Agents affected will be on 'floating' status pending if other accounts are ready to train and admit them. I see this no pay scenario for the agents unnacceptable. Teleperformance acquired these Dell agents and retained their regular status because they are an asset to the company not a liability. These agents chose to stay and trusted Teleperformance to give them career stability. This company should pay these agents their compensation regardless and treat people like people and not as machines that is being set aside if they're not earning money from them.
Nevertheless, experiencing the evils of the industry will not dampen the spirits of the Pinoy BPO worker. Move on and forward!
