My Comments on www.allheadlinenews.com Article

AHN Media is a leading provider of news, weather, and other content for web sites, wireless, digital signage, interactive applications, broadcast and print use. I was "interviewed" by Ms. Kris Alingod and was asked to provide comments on the Philiipine BPO industry the way I see it, and what will be effect of the global financial crisis on the Philippine's "sunshine industry". Special thanks to Lexie and forums.pinoycallcenter.com.Please click on this link to view the whole article: http://www.allheadlinenews.com/articles/7014041157...

Read the rest of this entry »

Telecom Corp. New Zealand to move Call Center Jobs to Manila

How tiring is it to work on the night shift? Well I've been on the "graveyard shift" for almost 3 years straight and I would really would still wish to have a "normal day job". But because I earn more by working night time, then I chose to be in these unholy working hours. hehe! But recently I noticed more and more Australian or New Zealand call center accounts are becoming available for call center agents. Thus, providing a day-time version of our beloved work as a choice.According to the news:Telecom Corp., New Zealand's largest telephone company, will move an additional 250 call-center jobs to the Philippines over the next 18 months to reduce...

Read the rest of this entry »

February Agent of the Month: Heyz

It's all but wonderful meeting and talking to our February Agent of the Month, Heyz. Giving her straight-forward insight and fearless opinion about... her favorite color. hehe! Kidding aside, Ok, all about the good stuff right now:Alex: Describe your company.heYz: 24/7, for me, is a really great company. You know what, I simpy love it!! I like how they manage the employees as well as how they put into practice the values of the company. "Walk the talk."Alex: What do you like best in your job?heYz: Aside from getting a pay-that-is-higher-than-the-other-employees-because-you-somehow-risk-your-health-in-doing-the-job, it's the feeling of some sort...

Read the rest of this entry »