Teletech Makati will be 2 New Sites

Yes, not one but two new Teletech sites in Makati will be inaugurated soon as an addition to the 12 existing delivery centers in the Philippines. The newest addition will be located at EcoPlaza Building in Don Chino Roces Extension and GT International Tower along Ayala Avenue.

It is very notable that Teletech was focused before on putting up sites outside the usual BPO hubs in the Philipines and reaped success as Teletech is now currently the largest BPO solutions provider in the country with an estimated workforce of 17,000 employees scattered over a dozen locations across the Philippines.

Teletech in EcoPlaza Building will have 300 seats for specialized back-office functions and shared services as the Philippine BPO sector is also now geared towards providing and developing non-voice BPO services.

Teletech in GT International Towers will have an Australian telecom account that will provide daytime shifts for its workforce.

Although the global financial crisis is still far from over, I am seeing that Teletech continues to seize the initiative and relentlessly takes advantage of opportunities to expand their business. Ultimately, the Philippine BPO market has made Teletech successful and they owe it to the talented Pinoy BPO workers.

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