Canada-based research firm XMG Global new reports says that the Philippine BPO Industry grew by 21.7% to register US$7.3 billion in revenues by year-end. The Philippines as the third-best performing destination came in after India and China that registered revenues of US$48 billion and US$28 billion, respectively.
IT services sector moved slower and delays in expansion plans by major BPO players in the Philippines made the growth lower than the expected 24%.
It is very notable that we are in the far third in this report but I'm very optimistic that 2010 will be a record breaking year for the Philippine BPO industry and the new 2010 government administration will play a big role. So keep our hopes high fellow BPO workers as this will provide better opportunities for us and our families.
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Sunday, September 27, 2009
Philippine BPO Industry Grows 21.7%
10:53 AM
Alex
2 comments. share it here, thanks!:
Nice stuff here. Without much fun fare, global marketing and globe trotting, the Philippines became a natural choice and a preferred destination by Global Business Process Outsourcing (BPO) companies today. This phenomenon came about just through word of mouth from existing BPO players in the country. After setting their back offices in country BPO global players learned from their back office experiences how world class the Filipinos were when it comes to the voice services. BPO companies realized how Filipinos were excellent in their command of fluent English with a neutral accent. -Jaime-
Great news! Philippines is now becoming with the trend of the BPO sector in the country. Right now the Philippines ranks 2nd in the offshore BPO services globally. The country would be hosting its first Outsourcing summit organized by the Business Processing Association of the Philippines (BPAP) where delegates from around the globe would be able to discuss the direction of the industry. As the hosting country, this provides the Philippines with the golden opportunity to showcase its assets and advantages as a choice for outsourcing needs which includes geographical preference, cost and quality of labor.
Tina
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