May be the biggest BPO industry deal since the ClientLogic-Sitel merger, Stream Global and eTelecare will combine for a 26,000-strong workforce that will span 50 solution centers located in North America, Europe, the Philippines, Latin America, India, the Middle East and Africa.
Ayala Corp. owns eTelecare through it's BPO investment company LiveIt and Stream Global is a premium provider of customer care and business process outsourcing services, a global firm that is a publicly listed company in the United States. (NYSE/AMEX:OOO)
The company will operate under the Stream Global Services name globally, and under the eTelecare brand in the Philippines. eTelecare operates 7 sites and Stream Global have 2 sites in the country and when combined, currently employs 11,500.
This is again a good indication that the Philippines continues to play a big role in the BPO industry and a firm foothold established by Stream Global in the Philippines will pave the way for the company to be a major BPO global presence.
The way I see it, this will offer new exciting opportunities for employment locally and I see this as another significant step forward for BPO industry in the Philippines.
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Monday, August 17, 2009
The Stream Global and eTelecare Merger
9:15 AM
Alex
5 comments. share it here, thanks!:
if indeed all things are in good terms, bravo for the merger of eTelecare and Stream Global.
oh yeah? ask the employees now, then repost
There's a new song going round the ops area..
Row, row, row your boat
Gently down the Stream... =)
f*ck it. they have removed 55 people originally from stream and then put agents from their pulled out account from DELL(etel). Reason for the force leave? LOW CALL VOLUME - then why are they training new agents for the account. F*ck that sdm from stream. i hope she rot in hell, and when she is eating her resto food, there would be worms in it.
bulok ang management sa stream. lahat ng panloloko gagawin nila sa agent mareach lang ang demands ng clients. un sdm nila wala pakialam sa mga tao nya. di ako masshock if one day madissolve na ang xm dun.it was a wrong decision to have ever worked in that company.its worst than a nightmare
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