May Agent of the Month: Tin

Witty and funny, Tin is our Agent of the Month for May. Let's dig in and have a share of Tin's call center life. hehe.

Alex: You’re from which call center?
Tin: TeleTech Bacoor

Alex: And your account and role?
Tin: Accenture and I'm a Tech Support Rep for a DSL provider in the US

Alex: Describe your company.
Tin: Uhm.. I dont know! hahah!! told you Alex, this will make my brain bleed!! medic!!!!

Alex: What do you like best in your job?
Tin: I like it when the bosses appreciate all the effort that the agents are exerting to their job. (freebies, certificates, pizza, tshirts, bags, lanyard, etc.) small things ha? but those little thingies can really make you feel appreciated while you're at work.

Alex: what do you usually do on your breaks?
Tin: going to the lung center. (smoking area). flirting. hahah!

Alex: Describe your perfect day at work.
Tin: When avaya is down.. then the supervisors will pull us out for team meeting or for training. woohoo!!! it doesn't happen that often though.

Alex: Can you give some advice to aspiring call center agents?
Tin: Make sure you're ready for it. the short breaks.. the policies.. the bosses.. teammates.. the customers.. the IRATE customers.. and the graveyard shift. hahah!

Alex: If you will have a chance to talk to a person in the past, who will be that person and why?
Tin: My Dad. I wanna show and tell him about my achievements in life. Alex, how come you have this kind of question? heheh.

*muah* seize the day guys! :)