February Agent of the Month: Heyz

It's all but wonderful meeting and talking to our February Agent of the Month, Heyz. Giving her straight-forward insight and fearless opinion about... her favorite color. hehe! Kidding aside, Ok, all about the good stuff right now:

Alex: Describe your company.
heYz: 24/7, for me, is a really great company. You know what, I simpy love it!! I like how they manage the employees as well as how they put into practice the values of the company. "Walk the talk."

Alex: What do you like best in your job?
heYz: Aside from getting a pay-that-is-higher-than-the-other-employees-because-you-somehow-risk-your-health-in-doing-the-job, it's the feeling of some sort of "happiness" when you know that you helped someone. There are customers who call and they are so frustrated and sometimes they just need to feel that someone can understand their situation.And I enjoy the job because it's happy working with people almost of the same age as yours.

Alex: what do you usually do on your breaks?
heYz: I usually go to the ladies' room to do some "retouch" haha..sometimes I just stay at my station and chat with my team mates

Alex: Describe your perfect day at work.
heYz: When I got everything in control. When I'm not late haha. When I feel that no call is a hard call as long as I got my feet under the table.

Alex: Can you give some advice to aspiring call center agents?
heYz: Some thought that being in a call center is an easy job, easy money...Well think twice! There's more than just getting a good pay. You have to make sure that you're ready to take the responsibilities. Ready to sacrifice your social life haha..WEll, honestly, you have to "love" your work as an agent. It's like you're in love with someone, you're excited to see the person and you treat the person with utmost importance, it's the same thing you have to do towards the job. It's hard to drag yourself to work only because you HAVE to work. LOVING it would make life easier for you.

Alex: What is your favorite color and why?
heYz:This is the best question of all haha.I love piNk! or should I say I'm in love with piNk hehe..I don't know why but it makes me feel good when I have something piNk on me. Makes me feel more confident. "Pretty in Pink" hehe.. And I think it somehow signifies the real me..romantic and charming. naks! lol

Love your work! take it from Heyz, for a successful career in a call center.